Payment Options
Ways to Pay
We offer several convenient and secure payment methods. Choose the option that works best for you and your family.
Personal Checks
We gladly accept personal checks for payment. Checks can be mailed to our address or handed to our staff during your visit.
Make checks payable to:
Exceptional Care Home
5327 Southampton Dr
San Antonio, TX
Online Payments
Pay securely online using a credit card, debit card, or bank account through our Authorize.net payment portal. Fast, safe, and convenient.
Online payment portal coming soon. Contact us to make a payment in the meantime.
NMI Secure Payments
We also support payments through NMI (Network Merchants Inc.), providing an additional secure gateway option for credit and debit card transactions.
NMI payment integration coming soon. Contact us for assistance.
Payment FAQs
When are payments due?
Payments are typically due on the first of each month. We will provide you with a clear billing schedule when your loved one becomes a resident.
Do you accept insurance?
Please contact us directly to discuss insurance options and coverage. We are happy to help you understand what may be covered.
Can I set up automatic payments?
Yes, once our online payment portal is live, you will be able to set up recurring automatic payments for your convenience. Contact us for details.
Who do I contact about billing questions?
For any billing or payment questions, please call us at (210) 420-5913 or email wecare@exceptionalcarehome.com. We are here to help.
Questions About Payments?
Our team is happy to walk you through the billing process and help you choose the best payment method for your needs.